Client loyalty evaluation
How loyal are your clients?
This analysis looks at the number of clients that made a purchase within a specific period of time – in this case, years. We then look at the percentage of clients that made a subsequent purchase the following year. This analysis provides insight into client loyalty. The benchmark shows that 64% of clients are still loyal to the business after 10 years.
Analyses & reports
Client value analysis
Client retention and attrition analysis
Response reports
