Client loyalty evaluation

How loyal are your clients?


This analysis looks at the number of clients that made a purchase within a specific period of time – in this case, years. We then look at the percentage of clients that made a subsequent purchase the following year. This analysis provides insight into client loyalty. The benchmark shows that 64% of clients are still loyal to the business after 10 years.

Analyses & reports


Client value analysis


Client retention and attrition analysis


Response reports


Client profile analysis

We would be delighted to discuss the options with you.
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